Based on e.g. art. 78 of the Company Code, the law on the protection of privacy and the provisions of the new Code of Economic Law (CDE).
Owner: Snake Dream
Designer: Snake Dream
Company Number: BE 0745. 899. 316
Contact information: firstname.lastname@example.org
"Snake Dream will treat the personal data communicated to it with the greatest care. Snake Dream will treat them with complete confidentiality and will only use them for the purposes for which they were communicated to it. These data may be recorded in one or more databases of Snake Dream and will not be communicated to third parties without the consent of the person concerned. Moreover, the latter can always access and rectify his data. »
Disclaimer of liability
Snake Dream cannot be held responsible for direct and indirect damage caused to the user's equipment, when accessing the site www.snake-dream.com, and resulting either from the use of equipment that does not meet the specifications indicated, or from the appearance of a bug or incompatibility.
Snake Dream can also not be held responsible for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the site www.snake-dream.com.
Interactive spaces (possibility to ask questions in the contact area) are available to users. Snake Dream reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where appropriate, Snake Dream also reserves the right to challenge the civil and/or criminal liability of the user, particularly in case of racist, offensive, defamatory, or pornographic messages, whatever the medium used (text, photography ...).
Declaration relating to cookies
You can block cookies by adjusting your browser settings. To do so, please consult the help function of your browser. Please note, however, that if you disable cookies, certain graphic elements may no longer appear aesthetically pleasing or you may no longer be able to use certain applications.
By continuing to use this website without blocking cookies in your browser settings, the visitor agrees to their use.
You can remove the cookies installed on your computer or mobile device at any time. »
Online offer of products and/or services :
Products offered: Clothing, Jewelry & Accessories
Online sale :
Contact address: email@example.com
Sale of Aromatherapy Products
Shipping costs: see FAQ
Means of Payment: Credit Card, PayPal
Right of withdrawal
COOLING-OFF PERIOD/RIGHT OF WITHDRAWAL CLAUSE (FOR CONSUMERS)
Instructions on the right of withdrawal provided for in the Code of Economic Law
In the case of "distance selling" or "contract concluded outside the company's sales premises", you, as a consumer, have the right to withdraw from this contract without giving any reason for your decision within a period of fourteen days.
However, the law expressly mentions a series of exceptions where this right of withdrawal does not apply, i.e. / among others (do not hesitate to limit the enumeration to cases that concern your company):
1° service contracts after the service has been fully performed if the performance has begun with the consumer's prior express consent, who has also acknowledged that he will lose his right of withdrawal once the contract has been fully performed by the company ;
2° the supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the business and which may occur during the withdrawal period ;
3° the supply of goods made according to the consumer's specifications or clearly personalized;
4° the supply of goods likely to deteriorate or expire rapidly;
5° the supply of sealed goods that cannot be returned for reasons of health protection or hygiene and that have been unsealed by the consumer after delivery;
6° the supply of goods which, after having been delivered, and by their nature, are inseparably mixed with other articles;
7° the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, the delivery of which can only be made after 30 days and the real value of which depends on market fluctuations beyond the control of the company ;
8° contracts in which the consumer has expressly requested the enterprise to visit him in order to carry out urgent maintenance or repair work. If, on the occasion of this visit, the enterprise provides services in addition to those specifically required by the consumer or goods other than spare parts indispensable for the maintenance or repair work, the right of withdrawal applies to these additional services or goods;
9° the supply of sealed audio or video recordings or sealed computer software which have been unsealed after delivery ;
10° the supply of a newspaper, periodical or magazine, except for subscription contracts for such publications ;
11° contracts concluded at a public auction;
12° the provision of accommodation services other than for residential purposes, the transport of goods, car rental, catering or services related to leisure activities if the contract provides for a specific date or period of performance ;
13° the supply of digital content not supplied on a physical medium if performance has begun with the consumer's express prior consent, who has also acknowledged that he will thus lose his right of withdrawal ;
14° contracts relating to the construction of new buildings and the major conversion of existing buildings.
In cases where this right of withdrawal applies, the withdrawal period expires 14 days after the day...Insert one of the following passages in quotation marks :
in the case of a service contract or a contract for the supply of water, gas or electricity when not packaged in a limited volume or quantity, district heating or digital content not supplied on a physical medium: "from the conclusion of the contract. » ;
in the case of a contract of sale: "where you, or a third party other than the carrier and designated by you, takes physical possession of the goods. » ;
in the case of a contract relating to several goods ordered by the consumer by means of a single order and if these goods are delivered separately: "where you, or a third party other than the carrier and designated by you, takes physical possession of the last good. » ;
in the case of a contract for the delivery of goods in several lots or pieces: "where you, or a third party other than the carrier and designated by you, takes physical possession of the last lot or piece. » ;
in the case of a contract for the regular delivery of goods over a specified period of time: "where you, or a third party other than the carrier and designated by you, takes physical possession of the first good. » ;
To exercise the right of withdrawal, you must notify us (insert your name, geographical address and, where available, telephone number, fax number and e-mail address) of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail). You may, but are not required to, use the attached sample withdrawal form.
If applicable, i.e. if you give the consumer the option of electronically filling in and transmitting the information on his withdrawal from the contract on your website, insert the following text: "You may also fill in and transmit the model withdrawal form or any other unambiguous statement on our website [insert website address]. If you use this option, we will immediately send you an acknowledgement of receipt of the withdrawal in a durable medium (e.g. by e-mail). »
In order to comply with the cancellation period, it is sufficient that you send your communication regarding the exercise of the right of cancellation before the expiry of the cancellation period.
Effects of withdrawal
If you withdraw from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from you choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and in any event no later than fourteen days from the day we are notified of your decision to withdraw from this Agreement. We will make the refund using the same means of payment that you used for the original transaction, unless you expressly agree to a different means; in any event, this refund will not incur any cost to you.
Add, except in the case of a contract of sale in which you offer to recover the goods in the event of withdrawal: "We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first. »
"You will have to send or return the property, to ourselves or to ... without undue delay and, in any event, no later than 14 days after you have notified us of your decision to withdraw from this contract. This time limit shall be deemed to have been observed if you return the goods before the expiry of the fourteen-day period. »
Or possibly: "We will recover the property".
Eventually: " We will take care of the expenses of returning the good. » ;
Otherwise: " You will have to pay the direct costs of returning the property. » ;
If, in the case of a distance contract, you do not offer to bear the costs of returning the goods and the goods, because of their nature, cannot normally be returned by post: "You will have to bear the direct costs of returning the goods, ... EUR [insert amount]. "or, if the cost of returning the goods cannot reasonably be calculated in advance: "You shall bear the direct costs of returning the goods. These costs are estimated at a maximum of approximately ... EUR [insert amount]. [insert amount]."; or
If, in the case of an off-premises contract, the good, because of its nature, cannot normally be returned by post and has been delivered to the consumer's home at the time of conclusion of the contract: "We will recover the good at our own expense. "We will recover the goods at our own expense.
"Your liability is limited to the depreciation of the property resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the property. »
In the case of a contract for the provision of services or the supply of water, gas or electricity where they are not packaged in a defined volume or quantity, or for district heating, insert the following text : "If you have requested to commence the provision of services or the supply of water/gas/electricity/district heating [delete as appropriate] during the withdrawal period, you shall pay us an amount proportionate to what has been supplied to you up to the time you informed us of your withdrawal from this contract, in relation to the total amount of the services provided for in the contract. »
MODEL RETRACTION FORM
(Please complete and return this form only if you wish to withdraw from the contract).
To the attention of [the company inserts here its name, geographical address and, when available, its fax number and e-mail address] :
I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the good (*)/provision of the service (*) below.
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate.